Semi-Trailer Warranty Policy – ​​Chien You Vietnam

All main beams of semi-trailers – Chien You Vietnam are warranted for 3 years, in addition, the assembled components are warranted for 1 year at Chien You Vietnam Joint Stock Company. Enterprises can easily maintain the vehicle, saving costs.

Warranty terms:
The warranty period for all semi-trailers and various components is detailed in Appendix (A). Chien You Vietnam commits to fix all operating errors due to design errors and technical errors of the manufacturer.

To be covered by the warranty, the user must ensure that the semi-trailer is operated and maintained in accordance with the manufacturer’s instructions.

Potential defects or warranty claims must be reported in writing to Chien You Vietnam promptly and repairs may only be performed by Chien You Vietnam or a company approved by Chien You Vietnam.

The decision to accept or reject the warranty belongs to Chien You Vietnam in case of failure of the warranty components will be provided by the supplier of the said component according to the warranty terms of these components.

The warranty does not cover problems and damages caused by prolonged or improper use, storage or operation.

Any warranty is denied for failures due to force majeure, unforeseen circumstances or for any replacement or repair that may result from normal wear and tear of materials, from damage or from accidents arising from negligence, lack of supervision of regular inspection and maintenance and from improper use.

Products with valid warranty period are calculated from the date of product delivery.

Warranty Location

Address: No. 12, Road 3A – Bien Hoa 2 Industrial Park – Dong Nai

Phone: 0942 977 988 – (0251) 3833019

Email: info@chienyouvn.com

Warranty information: